At the website associated with our local tutoring and education services, we prioritize your privacy and the security of your data above all else. This comprehensive Privacy Policy is designed to detail our approach to handling personal data in a manner that adheres to stringent privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is your guide to understanding how we manage personal data when you engage with our applications and services as a user, visit any of our websites that fall under this Privacy Statement, or interact with us through communications like newsletters, emails, phone calls, or text messages/SMS. It’s important to understand that while this policy applies to all our platforms, it does not extend to external third-party platforms, applications, products, or services you might access through links on our site, each of which has its own privacy policies.
Our data processing activities are governed by this policy and include handling information as part of your use of our applications and services, visiting our websites, and engaging with our communications. We collect a range of personal data, including but not limited to: account details, payment information, financial records, purchase histories, mobile device identifiers, location data, feedback, social media account details, product preferences, and other information you provide or we collect through your interactions with us and the use of automated technologies.
We employ various methods to gather this data, including direct user input, interactions with our platforms, and through automated systems that are designed to optimize your experience and help us understand how our services are used. Additionally, some personal data may be provided to us by third parties, subject to their own privacy practices.
For enhanced user experience and analytics purposes, we use cookies on our websites. These cookies are categorized as Strictly Necessary for core functionalities, Preference to remember your settings, and Analytics to help us improve our services. You have control over non-essential cookies and can manage your preferences using our dedicated Cookie Manager tool.
We are committed to retaining personal data only for the duration necessary to fulfill the purpose for which it was collected or as required by law. Once the purpose has been fulfilled and the legal requirement met, we take steps to either delete or anonymize the data in our possession.
To safeguard your personal data, we have implemented organizational measures and advanced security technologies. We ensure that all personal data is encrypted where appropriate and processed by secure third parties.
We recognize the importance of protecting children’s privacy. Our services are not directed at children under 18 years of age, and we do not knowingly collect any personal data from them.
As a user, you have rights concerning your personal data, depending on where you are located geographically. These may include rights to access, rectify, delete, restrict the processing, transfer your data, object to certain types of processing, non-discrimination, file appeals or complaints, and withdraw consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be promptly communicated on our website for your review.
Should you have any questions, wish to unsubscribe from our services, or need to address a matter related to your personal data, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website.