Privacy Policy for Energy Storage Solutions
At Energy Storage Solutions, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, storage, access, and processing of personal information in line with various global privacy regulations, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.
Scope of the Policy
This policy is applicable to all users of our website, applications, services, and products available at https://energy-storage-solutions.164news.com. Please be aware that this policy does not apply to external third-party platforms, applications, products, or services you may access via links from our platform, each with its own privacy policy.
Processing Activities Covered
Our Privacy Policy governs your interactions with us when:
- You use our applications and services as an authorized user.
- You visit any of our websites that fall under this Privacy Statement.
- You engage with communications from us, such as newsletters, emails, calls, or text messages/SMS.
Personal Data Collection
We collect a variety of personal data to enhance your experience and provide you with our services. This data includes but is not limited to:
- Account details necessary for user authentication and management.
- Payment information to process transactions.
- Financial records relevant to billing and accounting purposes.
- Purchase history to assist in customer support and service improvement.
- Mobile device identifiers for personalized experiences and analytics.
- Location data where appropriate for location-based services.
- Feedback you provide to help us improve our offerings.
- Social media information if you interact with us on these platforms.
- Product-specific details to ensure service and maintenance as required.
This information is collected through various means, including user input, interactions with our services, and automated technologies such as cookies and tracking tools. Additionally, we may receive personal data from third parties in accordance with their privacy policies.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website and to gather insights through analytics. These cookies can be categorized into Strictly Necessary, Preference, and Analytics. You have the option to control non-essential cookies using our dedicated Cookie Manager tool.
Data Retention and Deletion
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon completion of these purposes, we take appropriate steps to delete or anonymize your data in a secure manner.
Security Measures
Protecting your personal data is a top priority for us. We implement organizational and technical safeguards designed to protect your information against unauthorized access and disclosure. This includes the use of encryption during data transmission and collaborating with reputable third-party service providers who commit to upholding high security standards.
Children’s Privacy
Energy Storage Solutions is committed to protecting the privacy of children under the age of 18. We do not knowingly collect personal data from children under this age without obtaining verifiable parental consent.
Your Rights
Depending on where you are located, you may have certain rights with respect to your personal data, including the right to access and rectify your data, request its erasure or restriction of processing, seek data portability, object to certain processing activities, opt out of automated decision-making, non-discrimination, file appeals/complaints with a supervisory authority, and withdraw consent at any time. To exercise these rights, please reach out to our privacy team.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data handling practices or as required by law. Any updates will be posted on our website, and we encourage you to review this page regularly for any changes.
Contacting Us
If you have questions or concerns about our Privacy Policy or how your personal data is handled, please contact us at [email protected] or by writing to us at the address provided on our website. We are dedicated to addressing any issues you may have and ensuring the protection of your privacy.